TERMS AND CONDITIONS

Last updated: February 2, 2025

1. GENERAL INFORMATION

Welcome to cs2champs.com (the “Website” or “Platform”), an online marketplace where users can purchase virtual in-game cosmetic items (“skins”) for the game Counter-Strike 2 (“CS2”).

These Terms & Conditions (“Terms”) govern the legal relationship between you (“User”, “you”) and the operator of the Platform Company Name (“Company”, “we”, “us”). By accessing or using the Platform, you agree to be bound by these Terms, together with any additional policies referenced herein, including the Privacy Policy and Refund Policy.

If you do not agree with these Terms, you must not use the Platform.

2. ELIGIBILITY AND ACCEPTANCE

2.1. Age Requirement (18+)

The Platform is intended solely for individuals who are 18 years of age or older. By accessing or using cs2champs.com, creating an Account, topping up balance, requesting a withdrawal, or completing a purchase, you represent and warrant that you meet this age requirement.

We do not knowingly provide services to minors. If we become aware that an Account has been created or used by a person under 18, we reserve the right to restrict access, suspend the Account, and take any appropriate action in accordance with applicable law and our internal compliance procedures.

2.2. Legal Capacity and Authority to Enter into the Agreement

By using the Platform, you confirm that you have the full legal capacity to enter into a binding contract under the laws that apply to you (including the laws of your country of residence, where relevant). This means, among other things, that you are legally able to accept these Terms, make payments, and comply with the obligations described herein.

If you are using the Platform on behalf of another person or entity (which is not intended for typical consumer use), you confirm that you are authorised to bind that person or entity to these Terms. The Company may request clarification or supporting information where necessary.

2.3. Binding Agreement and Applicable Law

These Terms form a legally binding agreement between you and the Company once you access or use the Platform, create an Account through Steam login, or complete any transaction on the Platform. Your continued use of cs2champs.com confirms ongoing acceptance of these Terms.

This Agreement is governed by and interpreted in accordance with the laws of England and Wales, subject always to any mandatory consumer protection laws that may apply to you based on your place of residence. Nothing in these Terms is intended to exclude or limit any rights that cannot be excluded under applicable UK consumer law.

2.4. Personal, Non-Commercial Use Only

The Platform is made available strictly for personal and non-commercial use. This means you may use cs2champs.com to browse, purchase, and receive skins for your own personal use within CS2, but you may not use the Platform for commercial purposes.

In particular, you agree that you will not:

  • operate as a reseller or intermediary using the Platform;
  • use automated tools, scripts, or bots to purchase at scale;
  • attempt to exploit pricing, availability, or delivery mechanisms for commercial gain;
  • use the Platform in connection with business activities or professional trading operations.

The Company may restrict, suspend, or terminate Accounts that appear to be used for commercial purposes or activities inconsistent with normal consumer use, including where such activity creates platform risk, fraud risk, or violates these Terms.

3. ACCOUNT REGISTRATION AND STEAM INTEGRATION

3.1. Registration via Steam Account

Registration on cs2champs.com is available exclusively through a valid Steam account. The Platform does not support manual registration or registration using standalone usernames or passwords.

By signing in via Steam, you authorise the Platform to use Steam’s authentication mechanisms to verify your identity and establish your Account. Access to the Platform is dependent on your continued ability to authenticate through Steam and to maintain a valid Steam account in good standing.

3.2. Account Creation and Data Collection

Upon successful registration:

  • a personal user account (“Account”) is created automatically for you on the Platform;
  • certain publicly available Steam profile data (such as Steam ID, profile name, avatar, and other non-private identifiers) is imported to enable account functionality and skin delivery;
  • you are required to provide a valid and accessible email address, which will be used for essential communications, including account notifications, transaction confirmations, security alerts, and support correspondence.

You are responsible for ensuring that the email address associated with your Account remains accurate and up to date at all times.

3.3. Free Registration

Registration and Account creation on cs2champs.com are free of charge. No registration fees or recurring subscription fees are imposed solely for maintaining an Account.

However, certain paid features, such as purchasing skins or topping up an internal balance, may require payment in accordance with these Terms and the applicable pricing displayed on the Platform.

3.4. One Account per User

Each User is permitted to maintain one Account only. Creating or operating multiple Accounts, whether directly or indirectly, is strictly prohibited.

The Company reserves the right to identify, merge, restrict, or suspend duplicate Accounts where multiple Accounts are linked to the same individual, Steam account, email address, device, payment method, or behavioural patterns.

3.5. Accuracy of Information and Account Security

You are responsible for:

  • ensuring that all information associated with your Account is accurate, complete, and current;
  • maintaining the confidentiality of your login credentials for both your Steam account and any access credentials associated with the Platform;
  • promptly updating your information where changes occur.

You must take all reasonable steps to prevent unauthorised access to your Account, including securing your email account and Steam account.

3.6. Prohibition on Account Transfer or Sharing

Your Account is personal and non-transferable. You may not sell, assign, lend, sublicense, or otherwise transfer your Account to any third party.

You may not allow any other person to access or use your Account, whether temporarily or permanently. Any activity carried out through your Account is deemed to have been performed by you.

3.7. Responsibility for Unauthorised Access

The Company is not responsible for any losses, damages, or unauthorised transactions resulting from:

  • your failure to secure your Account or Steam credentials;
  • access obtained through compromised email accounts or devices under your control;
  • actions taken by third parties where such access results from your breach of these Terms.

You must notify [email protected] immediately if you suspect any unauthorised access, misuse, or security breach affecting your Account. The Company may take appropriate measures to protect the Platform and your Account, including temporary suspension where necessary.

4. ACCOUNT SECURITY AND RESTRICTIONS

4.1. Responsibility for Account Activity

You are solely and fully responsible for all actions, transactions, and activity conducted through your Account, whether such activity is performed by you directly or by any third party who gains access to your Account.

All purchases, balance top-ups, withdrawal requests, and confirmations made through your Account are deemed to have been authorised by you. You acknowledge that the Platform relies on account-level authentication and cannot independently verify whether actions were performed by the rightful account holder in every instance.

4.2. Obligation to Report Unauthorised Access

You must immediately notify the Company at [email protected] if you:

  • suspect or become aware of unauthorised access to your Account or Steam account;
  • notice any suspicious activity, transactions, or changes to your Account;
  • believe your login credentials, email account, or associated devices have been compromised.

Failure to promptly notify the Company may limit our ability to prevent further unauthorised activity and may affect the availability of remedies, including refunds or account recovery.

4.3. Account Restrictions, Suspension, and Protective Measures

The Company reserves the right, at its sole discretion, to restrict, suspend, or temporarily disable access to an Account, in whole or in part, where one or more of the following circumstances arise:

  • Suspicious or fraudulent activity is detected, including unusual transaction patterns, chargeback risks, or attempts to circumvent security measures;
  • Required verification or compliance information (including identity or payment-related verification, where applicable) is not provided, incomplete, or fails validation;
  • A breach or suspected breach of these Terms occurs, including misuse of the Platform, prohibited conduct, or violation of applicable laws.

Such measures may include limitations on purchasing, balance usage, withdrawals, or full account suspension. Where reasonably possible, the Company will inform you of the restriction and provide instructions for resolving the issue.

Nothing in this section affects your statutory rights under applicable UK consumer protection laws.

5. PLATFORM SERVICES – IMPORTANT LIMITATION

5.1. Purchase of Skins Directly from the Platform

The Platform enables Users to purchase virtual in-game cosmetic items (“skins”) directly from the Platform. All items displayed on cs2champs.com are offered for sale by the Company or by authorised partners acting on behalf of the Company.

Users interact exclusively with the Platform when browsing, selecting, and purchasing skins. No transactions are concluded between Users.

5.2. No User-to-User Sales or Listings

Users cannot list, sell, trade, upload, or otherwise offer their own skins for sale on cs2champs.com. The Platform does not provide any functionality that would allow Users to monetise, advertise, or transfer their personal in-game items to other Users.

This restriction is a core element of the Platform’s operating model.

5.3. Absence of Peer-to-Peer Functionality

The Platform does not operate as a peer-to-peer service and does not facilitate direct interactions between Users in relation to the purchase or transfer of skins.

All purchase transactions are concluded solely between the User and the Platform, and the Platform is responsible for determining item availability, pricing, and delivery in accordance with these Terms.

5.4. Source, Control, and Availability of Skins

All skins made available on the Platform are:

  • owned, controlled, or otherwise supplied by the Company or its authorised partners; and
  • delivered to Users through the Steam platform using standard and lawful digital delivery mechanisms.

The Company reserves the right to modify, add, or remove available items at any time, including for technical, commercial, or compliance-related reasons.

5.5. Nature of the Platform Services

For the avoidance of doubt, cs2champs.com:

  • does not operate as an exchange, auction service, brokerage, or trading platform;
  • does not facilitate gambling, betting, or games of chance;
  • does not provide financial, investment, or speculative services.

Skins are offered solely as digital cosmetic items intended for personal entertainment use within the game environment.

6. VIRTUAL ITEMS (SKINS)

6.1. Nature of Skins as Digital Cosmetic Items

Skins are digital cosmetic items designed for use within the game Counter-Strike 2 (CS2). They do not alter core gameplay mechanics and are intended solely for visual or aesthetic purposes.

All skins remain the intellectual property of their respective rights holders, including but not limited to the game publisher and associated licensors. The purchase of a skin through the Platform does not transfer ownership of any underlying intellectual property rights to the User.

6.2. Limited Licence to Use Skins

By purchasing a skin on cs2champs.com, you acquire a limited, personal, non-exclusive, non-transferable licence to use that skin within the CS2 game environment, subject to:

  • the terms and conditions of the game publisher and Steam;
  • these Terms & Conditions;
  • any technical or usage limitations imposed by the game or platform provider.

This licence is granted for personal, non-commercial use only and may be revoked where required by law, by the game publisher, or in cases of breach of these Terms.

6.3. No Ownership or Property Rights

The purchase of a skin does not constitute a sale of goods in the traditional sense and does not grant ownership, property, or resale rights in the skin outside the game ecosystem.

Users acknowledge that skins:

  • exist only in digital form;
  • have no intrinsic monetary value outside the game environment;
  • may be modified, restricted, or removed by the game publisher.

6.4. Third-Party Platforms and Independence from Valve

The Company is not affiliated with, endorsed by, or sponsored by Valve Corporation or any of its affiliates.

Steam is a third-party platform used solely for authentication and digital delivery of skins. The availability, usability, and continued existence of skins are subject to Steam’s terms, policies, and technical infrastructure.

The Company is not responsible for any actions taken by Valve or Steam that affect the functionality, availability, or use of skins after delivery.

7. PURCHASING PROCESS

7.1. Steps Required to Purchase a Skin

To purchase a skin on cs2champs.com, you must:

  • be logged into your personal Account created via Steam authentication;
  • browse the available selection of skins offered on the Platform and select the desired item;
  • review the item details, price, and applicable conditions;
  • complete the checkout process by confirming your purchase.

Before final confirmation, you will be given the opportunity to review your order to help prevent accidental purchases.

7.2. Payment Methods and Use of Platform Balance

Payment for skins may be completed using one of the following options:

  • direct payment via supported payment methods displayed during checkout; or
  • funds available on your internal Platform balance, if you have previously topped up your Account.

If your internal balance is insufficient to cover the full purchase price, you will be prompted to add additional funds before the transaction can be completed.

7.3. Payment Confirmation and Trade Offer Creation

Once payment has been successfully authorised and confirmed:

  • the purchase will be recorded in your Account;
  • the Platform will initiate the delivery process;
  • a Steam trade offer containing the purchased skin will be generated and sent to the Steam account linked to your Account.

You acknowledge that the timing of the trade offer may depend on technical factors, Steam availability, and verification checks.

7.4. Acceptance of Trade Offer and Completion of Delivery

To complete delivery, you must log in to your Steam account and accept the trade offer sent by the Platform.

Delivery of the skin is deemed complete once:

  • the trade offer has been accepted; and
  • the skin appears in your Steam inventory.

Failure to accept the trade offer within the applicable timeframe may result in delays or require assistance from customer support.

7.5. User Responsibilities During Delivery

You are responsible for ensuring that:

  • your Steam account is active and not restricted or banned;
  • your Steam inventory and trade settings allow incoming trade offers;
  • Steam Guard and other required security features are enabled.

The Company is not responsible for delivery failures caused by restrictions, bans, or configuration issues on your Steam account.

8. BALANCE, DEPOSITS AND WITHDRAWALS

8.1. Optional Internal Balance Top-Ups

Users may optionally top up an internal balance associated with their Account on the Platform. Topping up a balance is not mandatory and is provided as a convenience feature to allow faster and smoother purchases.

Balance top-ups are processed via supported third-party payment providers. The available payment methods and currencies are displayed during the top-up process.

8.2. Permitted Use of the Internal Balance

Funds credited to the internal Platform balance may be used exclusively to purchase skins on cs2champs.com. The internal balance:

  • does not constitute electronic money or a stored-value financial product;
  • does not accrue interest;
  • cannot be transferred between Users.

The balance exists solely as a technical means to facilitate purchases on the Platform.

8.3. Withdrawal of Unused Balance

Any unused and unspent balance may be withdrawn by the User, subject to the following conditions:

  • completion of any required verification or compliance checks, where applicable;
  • satisfaction of the minimum withdrawal amount displayed on the Platform at the time of request;
  • successful completion of anti-fraud, risk, and security controls implemented to protect Users and the Platform.

The Company reserves the right to request additional information where reasonably necessary to process a withdrawal request in compliance with applicable laws and internal policies.

8.4. Withdrawal Processing Times and Methods

Withdrawals are processed using supported payment methods and are returned to the payment method originally used, where possible.

While many withdrawal requests are processed promptly, the actual time for funds to appear in your account may vary depending on:

  • the selected payment provider;
  • banking procedures;
  • verification or compliance requirements.

In some cases, processing may take several business days. The Company is not responsible for delays caused by third-party payment providers or banks.

9. PAYMENTS

9.1. Use of Authorised Third-Party Payment Providers

All payments made on cs2champs.com are processed through authorised third-party payment service providers (“Payment Providers”). These providers are responsible for securely handling payment transactions in accordance with applicable financial regulations and industry standards.

The Company does not act as a payment institution, bank, or electronic money issuer and does not itself process card or wallet transactions.

9.2. Protection of Payment Information

The Company does not store or process full card details, including complete card numbers, CVV codes, or similar sensitive payment credentials.

Payment information entered by Users during checkout is transmitted directly to the relevant Payment Provider using industry-standard encryption and security protocols. The Company may receive limited transaction-related information (such as payment status or transaction reference numbers) solely for accounting, support, and compliance purposes.

9.3. Payment Provider Rules and Security Measures

Payment Providers may apply their own rules, fees, authentication requirements, and security checks, including but not limited to:

  • identity verification measures;
  • transaction monitoring and fraud prevention controls;
  • 3D Secure authentication or similar multi-factor verification mechanisms.

Such requirements are imposed by the Payment Providers or issuing banks and are outside the Company’s direct control. Users are responsible for ensuring that their payment methods are valid, authorised, and compliant with the requirements of the chosen Payment Provider.

9.4. Delays and Payment Processing Issues

The Company is not responsible for delays, failures, or interruptions in payment processing that are caused by:

  • banks or card issuers;
  • Payment Providers;
  • intermediary financial institutions;
  • technical or compliance-related checks beyond the Company’s control.

Where a payment is delayed or declined, Users should contact their bank or Payment Provider for further clarification. The Company will make reasonable efforts to assist where possible but cannot override or bypass third-party payment decisions.

10. REFUNDS AND CANCELLATIONS

10.1. Nature and Timing of Digital Content Delivery

Skins offered on cs2champs.com qualify as digital content within the meaning of applicable UK consumer protection laws. Delivery of digital content occurs immediately after a successful purchase, subject to technical availability and completion of the Steam trade process.

Once a trade offer has been sent and accepted via Steam, the digital content is considered delivered and made available for use within the game environment.

10.2. Consent to Immediate Delivery and Loss of Withdrawal Right

By completing a purchase on the Platform, you expressly consent to the immediate delivery of digital content and acknowledge that, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the statutory right of withdrawal may be lost once delivery of the digital content has begun.

This consent is obtained prior to the completion of the transaction and forms an essential condition of the purchase.

10.3. Finality of Completed Purchases

All purchases of skins are final and non-cancellable once delivery has commenced, except in circumstances where:

  • the skin is proven to be defective, invalid, or non-functional at the time of delivery; or
  • the skin is not delivered due to a technical or operational failure attributable to the Platform.

In such cases, the User may be entitled to a refund or replacement in accordance with applicable UK consumer protection laws and the Platform’s Refund Policy.

10.4. Refund Policy and Further Conditions

Detailed conditions governing refunds, eligibility criteria, processing timelines, and applicable limitations are set out in the Refund Policy, which forms an integral part of these Terms & Conditions.

Users are encouraged to review the Refund Policy carefully before completing any purchase.

11. PROHIBITED USE

11.1. Prohibited Activities

Users must not, directly or indirectly:

  • Engage in fraud, chargeback abuse, or payment manipulation, including but not limited to unauthorised use of payment methods, false disputes, intentional chargebacks, or attempts to obtain refunds without legitimate grounds;
  • Attempt to bypass, disable, or circumvent security or verification measures, including technical safeguards, compliance checks, or fraud prevention systems implemented by the Platform or its payment providers;
  • Use automated tools, scripts, bots, scraping software, or similar mechanisms, or operate multiple Accounts, for the purpose of gaining an unfair advantage, manipulating availability or pricing, or interfering with the normal operation of the Platform;
  • Interfere with, disrupt, or attempt to compromise Platform functionality, including servers, databases, networks, or delivery mechanisms, or introduce malware, viruses, or harmful code;
  • Violate applicable laws, regulations, or third-party rights, including intellectual property rights, contractual rights, privacy rights, or the terms and policies of Steam or other third-party services used in connection with the Platform.

11.2. Consequences of Prohibited Conduct

Any breach of this section may result in one or more of the following actions, without prior notice where permitted by law:

  • restriction or suspension of Account access;
  • cancellation of pending transactions;
  • withholding or reversal of balance withdrawals where required for fraud prevention;
  • permanent termination of the Account in serious or repeated cases.

Nothing in this section limits the Company’s right to take further action where required by law or to cooperate with payment providers, regulators, or law enforcement authorities.

11.3. Preservation of Consumer Rights

The enforcement of this section does not affect any mandatory rights afforded to Users under applicable UK consumer protection laws.

12. INTELLECTUAL PROPERTY

12.1. Ownership of Platform Content

All content made available on or through the Platform, including but not limited to:

  • website design, layout, structure, and visual elements;
  • software, source code, databases, and functionality;
  • text, graphics, logos, icons, and branding;
  • user interfaces, workflows, and system architecture,

is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and database rights.

12.2. Limited Right to Use the Platform

Nothing in these Terms grants you any ownership, proprietary, or intellectual property rights in or to the Platform or its content.

You are granted only a limited, non-exclusive, non-transferable, and revocable right to access and use the Platform strictly in accordance with these Terms and solely for your personal, non-commercial use.

12.3. Restrictions on Use

You must not, without the prior written consent of the Company:

  • copy, reproduce, distribute, or publicly display any part of the Platform or its content;
  • modify, adapt, translate, reverse engineer, decompile, or attempt to extract source code;
  • use any Platform content for commercial purposes;
  • remove or alter copyright notices or proprietary markings.

Any unauthorised use of the Platform or its content may constitute an infringement of intellectual property rights and may result in legal action.

12.4. Third-Party Intellectual Property

All trademarks, trade names, logos, and other intellectual property belonging to third parties (including game publishers and platform providers) remain the property of their respective owners.

Nothing in these Terms shall be construed as granting any licence or right to use third-party intellectual property, except as strictly necessary for the use of the Platform in accordance with its intended purpose.

13. DISCLAIMER AND LIMITATION OF LIABILITY

13.1. “As Is” and “As Available” Basis

The Platform, its functionality, and all related services are provided on an “as is” and “as available” basis. While the Company makes reasonable efforts to ensure that the Platform operates reliably and securely, we do not guarantee that access will be uninterrupted, error-free, or free from technical issues at all times.

The Company does not warrant that the Platform will meet every User’s individual expectations or requirements, nor that all content or services will always be available without delay.

13.2. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive losses or damages, including but not limited to:

  • loss of profits, revenue, or anticipated savings;
  • loss of data or business opportunities;
  • interruptions or delays caused by technical failures, third-party services, or force majeure events beyond the Company’s reasonable control.

This limitation applies regardless of whether such liability arises in contract, tort (including negligence), or otherwise, and even if the Company has been advised of the possibility of such damages.

13.3. Preservation of Statutory Consumer Rights

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot be excluded or limited under UK consumer protection laws, including rights relating to defective digital content or failure to deliver purchased items as required by law.

Where mandatory consumer rights apply, they shall prevail over any conflicting provision in these Terms.

14. AMENDMENTS

14.1. Right to Update the Terms

The Company may update, amend, or revise these Terms from time to time in order to:

  • reflect changes in applicable laws or regulatory requirements;
  • introduce new features or services;
  • improve clarity, security, or operational procedures;
  • respond to technical, commercial, or compliance-related developments.

Any updates will apply prospectively and will not affect rights or obligations that arose before the changes took effect, unless required by law.

14.2. Notification of Material Changes

Where changes to these Terms materially affect User rights or obligations, the Company will take reasonable steps to inform Users, which may include:

  • publishing a notice on the Platform;
  • sending an email to the address associated with the User’s Account; or
  • displaying an in-account notification upon login.

Minor or purely editorial changes may be made without individual notice.

14.3. Acceptance of Updated Terms

The updated version of the Terms will become effective as of the date specified in the revised document.

By continuing to access or use the Platform after the updated Terms come into effect, you confirm your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Platform and may request closure of your Account in accordance with these Terms.

15. GOVERNING LAW AND DISPUTES

15.1. Governing Law

These Terms & Conditions, as well as any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales.

This choice of law does not affect any mandatory consumer protection rights that may apply to you under the laws of your country of residence, where such rights cannot be lawfully excluded.

15.2. Amicable Resolution of Disputes

If you have any concerns, complaints, or disputes relating to the use of the Platform, your Account, or any transaction, you are encouraged to contact our support team first at [email protected].

The Company will make reasonable efforts to review your request, communicate clearly, and resolve the matter amicably and in good faith before any formal legal action is taken.

15.3. Access to Courts and Consumer Remedies

Nothing in these Terms limits or excludes your right to:

  • bring a claim before a competent court;
  • seek remedies through applicable consumer dispute resolution bodies; or
  • rely on any mandatory rights or protections afforded to you under UK consumer law or other applicable legislation.

Any dispute that cannot be resolved amicably may be submitted to the courts of England and Wales, without prejudice to your right, where applicable, to initiate proceedings in your country of residence as permitted by law.

16. CONTACT

Company Name
Registration number
Address

For questions regarding these Terms, please contact:
[email protected]