COOKIE POLICY

Last updated: February 10, 2026

This Cookie Policy explains how cs2champs.com (“Platform”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit or use our website.

This Cookie Policy forms an integral part of our Privacy Policy, and capitalised terms used but not defined herein shall have the meanings assigned to them in the Privacy Policy.

By using the Platform, you acknowledge that cookies may be placed on your device in accordance with this Cookie Policy, subject to your preferences and applicable law.

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website.

They enable the website to recognise your device, remember your preferences, facilitate secure access, and improve functionality and performance.

We also use similar technologies such as pixels, web beacons, tags, and device identifiers. For simplicity, all such technologies are referred to collectively as “cookies” in this Policy.

Cookies may be:

  • First-party cookies — placed directly by cs2champs.com;
  • Third-party cookies — placed by external service providers (e.g. analytics, security, or support tools).

Personal data collected via cookies is processed in accordance with our Privacy Policy and applicable UK data protection laws.

2. Legal Basis for Using Cookies

Cookies are used based on the following legal grounds under the UK GDPR:

  • Strictly necessary cookies — used on the basis of legitimate interest and contractual necessity;
  • Preference, analytics, and marketing cookies — used only where you have provided consent, unless otherwise permitted by law.

You may withdraw or modify your consent at any time.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Platform. They enable core functionality such as account login via Steam, security protection, language and currency selection, and access to secure areas.

The Platform cannot function properly without these cookies.

Examples include:

  • user authentication and session cookies;
  • security and fraud-prevention cookies;
  • language and regional preference cookies;
  • support and help desk functionality cookies.

3.2 Preference Cookies

These cookies allow the Platform to remember choices you make, such as interface settings or display preferences, in order to provide a more personalised experience.

3.3 Analytics / Statistics Cookies

These cookies collect anonymised or aggregated information about how Users interact with the Platform.

They help us understand usage patterns, improve site performance, and optimise user experience.

We use analytics tools such as Hotjar and Amplitude, which operate under their own privacy policies.

3.4 Third-Party Service Cookies

Certain cookies are placed by third-party platforms necessary for Platform operation, including:

  • Steam cookies — required to confirm item delivery and trade authentication;
  • Cloudflare cookies — used for performance optimisation and security;
  • Customer support widgets — enabling communication with support services.

4. Cookie Details

Below is an illustrative overview of cookie types used on the Platform (non-exhaustive):

  • Necessary Cookies — used for authentication, security, language, currency, session handling, and support tools.
  • Preference Cookies — used to store display and interface preferences.
  • Analytics Cookies — used to analyse Platform usage and improve services.

Third-party cookies may have their own storage periods and processing rules as defined by the respective providers.

5. Managing and Disabling Cookies

When you first visit the Platform, you are presented with a cookie banner allowing you to:

  • accept all cookies;
  • reject non-essential cookies;
  • customise your cookie preferences.

You may also manage or withdraw consent at any time through:

  • your browser settings; or
  • the cookie management tools available on the Platform (where applicable).

Please note that disabling certain cookies—especially strictly necessary cookies—may affect the functionality and performance of the Platform.

Even if you decline non-essential cookies, you may still see non-personalised or contextual advertising.

6. Data Retention

Cookies are stored for varying durations depending on their purpose:

  • Session cookies — deleted when you close your browser;
  • Persistent cookies — stored for a defined period or until deleted.

Retention periods are limited to what is necessary for the intended purpose and in compliance with applicable law.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes.

Any updates will be published on the Platform with an updated “Last updated” date.

Continued use of the Platform after changes are posted constitutes acknowledgement of the updated Cookie Policy.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: [email protected]
Website: https://cs2champs.com